Privacy Policy

Last updated: 18 May 2026

This privacy policy explains how Biopest Control De Plagas SLU (CIF B72454333), trading as Benalmádena Pest Control ("we", "us", "our"), collects, uses, and protects your personal data when you use our website at www.benalmadenapestcontrol.com or contact us.

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and Spain's Organic Law on Data Protection (LOPDGDD).

1. Data Controller

Biopest Control De Plagas SLU
CIF: B72454333
Benalmádena, Málaga, Spain
Email: hello@biopest.es
Phone: +34 625 723 331

2. What Personal Data We Collect

When you submit our contact or quote request form, we collect:

• Full name
• Phone number (including WhatsApp)
• Email address
• Pest type and property type
• Any message you choose to include
• Date and time of submission

We do not collect payment card data or any special category data.

3. How We Use Your Data

We use your personal data solely to:

• Respond to your enquiry or quote request
• Arrange pest control services you have requested
• Contact you by phone, WhatsApp, or email regarding your enquiry

We will never sell, rent, or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of your explicit consent given when you tick the consent box and submit the form (Article 6(1)(a) GDPR). You may withdraw consent at any time by contacting us.

5. Data Retention

We retain your enquiry data for a maximum of 2 years from the date of submission, after which it is permanently deleted. If you become a customer, we retain records for the legally required period under Spanish commercial law (typically 5 years).

6. Data Storage & Security

Your data is stored securely on Supabase infrastructure hosted in the EU. We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

7. Your Rights

Under GDPR you have the right to:

• Access – request a copy of the personal data we hold about you
• Rectification – request correction of inaccurate data
• Erasure – request deletion of your data ("right to be forgotten")
• Restriction – request that we restrict processing of your data
• Portability – receive your data in a machine-readable format
• Object – object to processing based on legitimate interests
• Withdraw consent – at any time, without affecting prior processing

To exercise any of these rights, email us at hello@biopest.es. We will respond within 30 days.

You also have the right to lodge a complaint with the Spanish Data Protection Authority: www.aepd.es (Agencia Española de Protección de Datos).

8. Cookies

This website does not currently use tracking cookies or third-party analytics. If this changes, this policy will be updated and a cookie consent banner will be displayed.

9. Third-Party Links

Our website may contain links to external sites (e.g. Google Maps). We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance.

11. Contact Us

For any privacy-related questions, contact us at:
hello@biopest.es or call +34 625 723 331.